Guest: Ray Hatch

Success Beneath the Surface: Leadership Insights from Q1 2025
Welcome to our curated collection of the most impactful conversations from the first quarter of 2025. This playlist features transformative discussions with leaders who have mastered the art of building thriving organizations through unconventional wisdom and authentic leadership.
Join us as we explore the hidden dynamics of successful leadership with extraordinary guests including Eddie Solomon, who built Net at Work from immigrant roots to serving 5,000+ businesses; Jeff Ostenso, who's reinventing family business leadership at Ironmark; and Ray Hatch, who boldly grew profits while intentionally cutting revenue at Quest Resource Holding Corporation.
You'll discover Scott Jackson's counterintuitive "follower of leaders" approach that helped Global Impact channel $2.5 billion to global causes, and Joe Yaccarino's insights on building a culture of everyday heroes that transformed MTF Biologics from 100 to 1,400 employees while performing 500,000 transplants annually.
These conversations reveal the uncommon threads that connect truly exceptional leaders: empowering others without micromanaging, balancing innovation with scale, building cultures that embrace individuality, and creating environments where trust transcends into faith in what's possible.
Whether you're scaling a family business, transforming an organization, or seeking to unlock your team's full potential, these episodes offer practical wisdom for leading with purpose in today's complex business landscape.
Links to the top episodes for the quarter:
#1:-Eddie Solomon - Why This Successful Family Business Said No to Nepotism
#2: Jeff Ostenso - The Unexpected Impact of a Company Picnic
#3: Eddie Solomon - Take No Prisoners Path of Entrepreneurship
#4: Deborah Fell - Adapting Leadership Styles to Different Teams
#5: Scott Jackson - When Leadership Feels Like Going Slower to Go Faster
#6: Scott Jackson - Take Me With You: How a CEO's Early Lessons in Trust Shape Modern Leadership
#7: Ray Hatch - Humble Leadership Between the Ceiling and the Net
#8: Joe Yaccarino - Heroes at Every Level of Healthcare Innovation
#9: Jeff Ostenso - How Teaching the Game of Business Built an Empire
#10: Ray Hatch - Breaking the Consensus Trap in Leadership

A lot of CEOs talk about humility, but it's rare to meet one who truly embodies it. Last week, I spoke with Ray Hatch, CEO of Quest Resources Holding Corporation, and what struck me most wasn't his impressive track record - it was his genuine humility in action. His philosophy that "I have limitations and I don't want my limitations to be the limitation of the company" speaks volumes about his leadership approach. Today, I'll share some key insights from our conversation about humble leadership, risk-taking, and the courage to keep learning even after decades of success.
About Deborah's Guest:
Ray Hatch, Chief Executive Officer, President, and Director at Quest Resource Holding CorporationRay is a senior executive with in-depth experience building profitable businesses and orchestrating transformational growth. He brings over 25 years of experience in the waste management and food services industries. He has managed businesses and/or business units with more than one billion dollars in revenue. Previously, Ray served as President of Merchants Market Group, an international food service distribution company. Ray also served in various executive roles with Oakleaf Waste Management, a provider of waste outsourcing that was acquired by Waste Management.
Links from this episode:
Ray Hatch on LinkedIn 
GRHC
Full episode with Ray Hatch

Trust versus faith — it's a distinction that Ray Hatch, Chief Executive Officer, President, and Director of Quest Resource Holding Corporation, explores with a refreshing candor in this conversation with Deborah Fell. Drawing from his unique journey from food distribution to waste management and lessons learned as a basketball coach's son, Ray shares how he transformed a struggling public company by cutting revenue in half while growing profits - a move that required more than just trust from his team and board; it demanded faith.
Ray and Deborah tackle the formidable challenge of building a team that can scale a company from $300 million to potentially billions. It’s not just about hiring smart people - it's about finding those who can see "the art of the possible" and aren't afraid to think beyond current limitations.
As Ray puts it, with a characteristic blend of humility and conviction, "I have limitations. I don't want those limitations to be my company's limitations." It's this kind of straight-shooting wisdom, wrapped in authentic leadership experience, that makes this episode a compelling exploration of what it takes to build and lead high-performing teams in today's complex business environment.
 
About Deborah's Guest:
Ray Hatch, Chief Executive Officer, President, and Director at Quest Resource Holding Corporation Ray is a senior executive with in-depth experience building profitable businesses and orchestrating transformational growth. He brings over 25 years of experience in the waste management and food services industries. He has managed businesses and/or business units with more than one billion dollars in revenue. Previously, Ray served as President of Merchants Market Group, an international food service distribution company. Ray also served in various executive roles with Oakleaf Waste Management, a provider of waste outsourcing that was acquired by Waste Management.
Links from this episode:
Ray Hatch on LinkedIn 
GRHC