Episodes
4 days ago
4 days ago
Last week marked the conclusion of our three-part series featuring Clay Spitz, recently retired Chief Operating Officer and Managing Partner at Chief Outsiders. Over my nine years with the firm, I've had the privilege of watching Clay in action – he's always been a class act, the kind of leader who earns trust naturally. Clay's perspective is particularly valuable because he is willing to share triumphs and setbacks with equal candor. In our final conversation, he opened up about the art of building authentic business relationships, offering insights from years of walking the talk. Our series should end with Clay's thoughts on playing the long game in business development – a philosophy defining his remarkable career.
About Clay Spitz:
Clay Spitz started his career in a family service business, eventually sold into an industry rollup. He has considerable experience as a marketing, sales and operating executive in companies ranging from midsize privately held to Fortune 1,000 corporations. Spitz has been a senior executive at Terminix International, TeleCheck International and Olshan Foundation Solutions and has owned his own business. Clay joined Chief Outsiders in 2010 as one of the very early members of the firm, and rose to Managing Partner and then COO. He is now forming Wise Path Advisory to help other executives achieve their highest potential through coaching, advisory and board service.
Links from this episode:
Clay Spitz on LinkedIn
Deborah Fell on LinkedIn
Chief Outsiders
Tuesday Oct 22, 2024
EP79: The Art of the Long Game: Clay Spitz's Parting Wisdom
Tuesday Oct 22, 2024
Tuesday Oct 22, 2024
At this conclusion of our three-part conversation, we join Clay Spitz and Deborah Fell as they reflect on Clay's remarkable journey with Chief Outsiders and his transition into the next chapter of his career. What begins as a discussion about business lessons learned evolves into a heartfelt exploration of wisdom gained, relationships built, and the lasting impact one leader can have on an organization's culture.
Clay is embarking on a new phase focused on helping others reach their peak performance rather than stepping into traditional retirement. His candid insights about business development, trust-building, and the importance of continuous learning reveal why he's been such a transformative force at Chief Outsiders. The conversation captures the excitement of new beginnings and the bittersweetness of change as Clay prepares to shift from his role while remaining connected to the company he helped shape.
This final segment offers a masterclass in authentic leadership, the power of genuine relationships, and the art of graceful transition. Through their natural rapport and thoughtful exchange, Clay and Deborah demonstrate the principles of trust and communication they discuss, making this farewell conversation instructive and deeply moving.
About Clay Spitz:
Clay Spitz started his career in a family service business which was eventually sold into an industry rollup. He has considerable experience as a marketing, sales and operating executive in companies ranging from midsize privately held to Fortune 1,000 corporations. Spitz has been a senior executive at Terminix International, TeleCheck International and Olshan Foundation Solutions and has owned his own business. Clay joined Chief Outsiders in 2010 as one of the very early members of the firm, and rose to Managing Partner and then COO. He is now forming Wise Path Advisory to help other executives achieve their highest potential through coaching, advisory and board service.
Links from this episode:
Clay Spitz on LinkedIn
Deborah Fell on LinkedIn
Chief Outsiders
Tuesday Oct 15, 2024
Ep78: The Power of Being Intentional - Top 10 Episodes 24Q3
Tuesday Oct 15, 2024
Tuesday Oct 15, 2024
This is a quarterly recap of our top episodes. You'll hear some of the highlights from several guests. From Bob Rhoda, CEO of Hemisonics, a medical device technology company, to Colleen Vassalette, CEO of landscape design firm Intrigue Design, Ryan P. Clark, co-founder and CEO of staffing and recruitment firm PeopleShare, and Will Bowie, founder and CEO of Empower Construction, a utility construction firm in greater Philadelphia, just to name a few.
Will's mother summed up what made every episode this quarter a compounding message of the power of being intentional. She inspired Will and his brother to be intentional about being the best at whatever they did, whomever they became. And Will showed up just like all the other guests this quarter with capability, confidence, and purpose. Take a listen to some of the highlights.
The full list is here.
Tuesday Oct 08, 2024
EP77: The Hidden Rewards of Professional Missteps
Tuesday Oct 08, 2024
Tuesday Oct 08, 2024
This episode delves into the critical career decisions that shaped these business leaders' paths.
Clay candidly shares his experience of leaving Telecheck after 9/11 and buying a business - a decision he calls his "biggest failure" and "most costly mistake." He opens up about the financial devastation and valuable lessons learned from this setback.
Deborah reflects on her bold move to leave Marriott International despite having "the best job, the best people, the best colleagues." She discusses the challenges and rewards of expanding her capabilities beyond corporate roles.
As our discussion unfolds, Clay and Deborah offer honest insights into navigating business disruptions, dealing with failure, and the unexpected turns that led them to their current success at Chief Outsiders.
About Clay Spitz:
Clay Spitz started his career in a family service business which was eventually sold into an industry rollup. He has considerable experience as a marketing, sales and operating executive in companies ranging from midsize privately held to Fortune 1,000 corporations. Spitz has been a senior executive at Terminix International, TeleCheck International and Olshan Foundation Solutions and has owned a business. Clay joined Chief Outsiders in 2010 as one of the very early members of the firm, and rose to Managing Partner and then COO. He is now forming Wise Path Advisory to help other executives achieve their highest potential through coaching, advisory and board service.
Links from this episode:
Clay Spitz on LinkedIn
Deborah Fell on LinkedIn
Chief Outsiders
Wednesday Oct 02, 2024
EP76: Lessons in Adaptability: A Mid-Market CEO's Transformative Journey
Wednesday Oct 02, 2024
Wednesday Oct 02, 2024
In this second part of our interview with Clay Spitz, we reminisce about the pivotal moments that shaped his career. Clay shares a crucial lesson about embracing new opportunities, even when they seem unfamiliar or challenging. We'll explore how this mindset led to his unexpected transition from operations to marketing at Terminix, completely transforming his professional trajectory.
Clay also offers valuable insights on corporate culture, customer retention strategies, and navigating both successes and failures in business. His candid reflections provide a wealth of wisdom for CEOs at any stage of their journey.
Join us as we continue to uncover the story behind Clay Spitz's remarkable career and the lessons that can help shape your own path to success.
About Clay Spitz:
Clay Spitz started his career in a family service business which was eventually sold into an industry rollup. He has considerable experience as a marketing, sales and operating executive in companies ranging from midsize privately held to Fortune 1,000 corporations. Spitz has been a senior executive at Terminix International, TeleCheck International and Olshan Foundation Solutions and has owned a business. Clay joined Chief Outsiders in 2010 as one of the very early members of the firm, and rose to Managing Partner and then COO. He is now forming Wise Path Advisory to help other executives achieve their highest potential through coaching, advisory and board service.
Links from this episode:
Clay Spitz on LinkedIn
Deborah Fell on LinkedIn
Chief Outsiders
Sunday Sep 29, 2024
Sunday Sep 29, 2024
Last week, we had the pleasure of hosting Clay Spitz, Chief Operating Officer and Managing Partner for Chief Outsiders. Clay's been with the company for nearly 15 years, playing a crucial role in shaping its culture and success. Today, I want to reflect on a key takeaway from our conversation with Clay - the importance of being upfront.
Clay's approach to leadership and communication left a lasting impression on me. His words, 'Always be upfront,' resonate deeply, especially in the business world where transparency can be a rare commodity. Clay's journey from growing up in a family pest control business to becoming a pivotal figure at Chief Outsiders is a testament to the power of honesty and directness in building strong, lasting relationships.
Let's listen to a clip from our conversation, where Clay shares some valuable insights from his experiences
Listen to his full episode here.
About Clay Spitz:
Clay Spitz started his career in a family service business which was eventually sold into an industry rollup. He has considerable experience as a marketing, sales and operating executive in companies ranging from midsize privately held to Fortune 1,000 corporations. Spitz has been a senior executive at Terminix International, TeleCheck International and Olshan Foundation Solutions and has owned his own business. Clay joined Chief Outsiders in 2010 as one of the very early members of the firm, and rose to Managing Partner and then COO. He is now forming Wise Path Advisory to help other executives achieve their highest potential through coaching, advisory and board service.
Links from this episode:
Clay Spitz on LinkedIn
Deborah Fell on LinkedIn
Chief Outsiders
Wednesday Sep 18, 2024
EP74 Exterminating Distrust: M&A Successfully Merging Business Cultures
Wednesday Sep 18, 2024
Wednesday Sep 18, 2024
Clay Spitz's journey from his family's pest control business to merging multi-million dollar companies offers a unique perspective on leadership. In this episode, Clay shares how he turned a struggling branch into a success, only to find himself navigating the complexities of corporate acquisitions. His experience integrating 100 companies in just two years provides invaluable insights into the challenges of merging diverse business cultures. Clay's straightforward account of the mistakes made and lessons learned during major transitions will resonate with leaders at any stage of their careers. Join us as we explore the human side of M&As and discover why exterminating distrust is as crucial in the boardroom as it is in pest control.
About Clay Spitz:
Clay Spitz started his career in a family service business which was eventually sold into an industry rollup. He has considerable experience as a marketing, sales and operating executive in companies ranging from midsize privately held to Fortune 1,000 corporations. Spitz has been a senior executive at Terminix International, TeleCheck International and Olshan Foundation Solutions and has owned his own business. Clay joined Chief Outsiders in 2010 as one of the very early members of the firm, and rose to Managing Partner and then COO. He is now forming Wise Path Advisory to help other executives achieve their highest potential through coaching, advisory and board service.
Links from this episode:
Clay Spitz on LinkedIn
Deborah Fell on LinkedIn
Chief Outsiders
Wednesday Sep 11, 2024
EP73: Revolutionizing Entry-Level Recruiting Beyond Job
Wednesday Sep 11, 2024
Wednesday Sep 11, 2024
In today's commentary episode, we're revisiting my conversation with Ryan Clark, co-founder and CEO of PeopleShare, a staffing and recruiting firm focused on light industrial and administrative positions. Ryan's journey offers valuable insights into creating positive work environments, the importance of cultural fit, and the power of perseverance in business.
We'll explore how Ryan's experiences shaped his approach to leadership, his commitment to helping others find their ideal work environment, and the unique ways PeopleShare serves both its clients and candidates. From the challenges of maintaining energy and passion over two decades in business to the importance of adaptability and coachability, Ryan's story is full of lessons for leaders at all levels.
Listen to Ryan Clark's full episode here.
About Deborah's guest:
In 2005, Ryan Clark co-founded PeopleShare, a regional staffing firm dedicated to placing candidates in light industrial and clerical positions. Ryan’s vision was to create a staffing company that allows employees and customers to achieve their goals and enhance their overall success. Having the expertise, industry experience, and resources to recruit the best talent for every opportunity has been a critical factor in PeopleShare’s success. Ryan’s determination, drive, and talent have propelled PeopleShare into the fastest-growing staffing firm in Pennsylvania with 40 locations throughout 8 states.
About PeopleShare:
Need top-notch talent for your team, fast? PeopleShare has you covered. Founded in 2005, they connect businesses with qualified clerical and light industrial staff. PeopleShare stands out with its unique three-step screening process, guaranteeing top-tier candidates. Our extensive database of local talent ensures rapid placement of the perfect match. Additionally, PeopleView pre-recorded interviews allow you to assess candidates before meeting them, saving valuable time.
PeopleShare offers a dedicated local presence, backed by the global power of PROMAN Staffing, ensuring all of your staffing needs are met.
Visit www.peopleshareworks.com to learn more.
Connect with Ryan Clark on LinkedIn.
Tuesday Sep 03, 2024
EP72: Building a Culture of Urgency 20 Seconds at a Time
Tuesday Sep 03, 2024
Tuesday Sep 03, 2024
Today's conversation takes us into staffing and leadership with Ryan Clark, co-founder and CEO of PeopleShare. Since 2005, Ryan has been on a mission to revolutionize the staffing industry, growing PeopleShare into a powerhouse with 40 locations across eight states.
Ryan's approach to business is as refreshing as it is effective. He says, "We're helping the people that need the most help." His commitment to creating opportunities for entry-level workers and fostering a culture of urgency and teamwork has set PeopleShare apart in a competitive industry.
In our conversation, Ryan shares invaluable insights on building a purpose-driven company, the importance of company culture, and how a healthy dose of "paranoia" keeps him motivated. Whether you're a seasoned CEO or an aspiring entrepreneur, you won't want to miss Ryan's unique perspective on leadership and success.
About Deborah's guest:
In 2005, Ryan Clark co-founded PeopleShare, a regional staffing firm dedicated to placing candidates in light industrial and clerical positions. Ryan’s vision was to create a staffing company that allows employees and customers to achieve their goals and enhance their overall success. Having the expertise, industry experience, and resources to recruit the best talent for every opportunity has been a critical factor in PeopleShare’s success. Ryan’s determination, drive, and talent have propelled PeopleShare into the fastest-growing staffing firm in Pennsylvania with 40 locations throughout 8 states.
About PeopleShare:
Need top-notch talent for your team, fast? PeopleShare has you covered. Founded in 2005, they connect businesses with qualified clerical and light industrial staff. PeopleShare stands out with its unique three-step screening process, guaranteeing top-tier candidates. Our extensive database of local talent ensures rapid placement of the perfect match. Additionally, PeopleView pre-recorded interviews allow you to assess candidates before meeting them, saving valuable time.
PeopleShare offers a dedicated local presence, backed by the global power of PROMAN Staffing, ensuring all of your staffing needs are met.
Visit www.peopleshareworks.com to learn more.
Connect with Ryan Clark on LinkedIn.
Wednesday Aug 28, 2024
EP71: From Sweeping Popcorn to CEO - Leadership Without Limits
Wednesday Aug 28, 2024
Wednesday Aug 28, 2024
In our original discussion, William Bowie, President and CEO Empower Construction, shared powerful insights about leadership, purpose, and the profound impact his mother's advice had on shaping his life philosophy.
Today, we'll revisit some key moments from that conversation, exploring how William's commitment to excellence has driven his success as a business leader and community advocate. We'll examine how his mother's words - "Whatever you're going to be, be the best at it" - became a guiding principle in both his personal and professional life.
We'll also delve into William's approach to mentorship, his passion for empowering youth, and how he's built a company culture focused on helping individuals become the best versions of themselves.
Join me as we reflect on these valuable leadership lessons and consider how we can apply William's inspiring outlook to our own lives and careers.
Listen to the full episode here.
About William Bowie:
William Bowie is the President & CEO of Empower Construction, a Utility Construction Contractor based locally in the Greater Philadelphia area focusing on the utility infrastructure. With over 20 years of experience in the utility construction industry, he provides inspired leadership company-wide and steers the company’s vision and goals for strategic growth and success. Alongside Empower, William strives to promote the importance of mentoring the youth by equipping them with the tools they need to be successful in the workforce today and in the future. William currently serves as a Board Member for many organizations to further his leadership and foster the growth of Diversity, Equity & Inclusion, and Workforce Development in the Greater Philadelphia area.
Links from this episode:
William Bowie on LinkedIn
Empower Construction website
Deborah Fell on LinkedIn
Chief Outsiders
Providing insights specifically for CEOs to help them unlock growth to increase the value their business.
With so many voices offering “hot tips” and “how to’s” for growing your business and team, it’s hard to know what’s worth listening to. Deborah brings simple, immediately actionable strategies and growth hacks through inspirational stories and real-world experiences that can help design enduring profit into any business plan.